Have just been advised by DiLornezo that our wet area tiles have been discontinued !!! I am furious !!
What a lot of time-wasting going to & fro. Not to mention fuel cost !!
Now I have to return to their showroom in Castle Hill & try to find tiles from a pathetically small builder's range. Well, that will be unlikely.....since it was so difficult the 1st time !!
This is EB's fault. They make the customer choose tiles months & months before they're needed. So naturally, with tiles going in & out of fashion, they get deleted regularly.
Again.......SERIOUSLY POOR customer service. This scenario is most definitely not in the customer's interest. There needs to be a company policy change here - one of many.